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Have you been mis-sold PPI? What does 'mis-selling' mean anyway? How could you reclaim any refund you're entitled to?
Payment Protection Insurance (PPI) mis-selling is a big story these days. You've probably seen (or heard) the adverts. You might have had quite a few phone calls about it.
But in case you don't know what it's all about, here's a brief summary:
- PPI is a form of insurance people can take out when they borrow money.
- If they can't afford their repayments, their PPI policy could pay them on their behalf - but that would only happen if they met all the conditions.
- Plenty of people who've bought a PPI policy wouldn't qualify for a payout (because they're self-employed, for example, or retired).
- And lots of others:
- didn't ask for PPI, or
- didn't have it explained properly, or
- were told they had to take it out, or
- have a medical condition that would mean they weren't covered anyway.
- That means millions of people might have been mis-sold PPI - and could be entitled to a pretty hefty refund.
And there are plenty of other reasons a PPI policy could be judged 'mis-sold'.
What could I reclaim?
If you were mis-sold Payment Protection Insurance, you might find you can reclaim hundreds - or even thousands - of pounds. If you're worried about your debts, that could make a serious difference to your finances.
How do I do it?
Check your contract (you can ask your lender for a copy). Call your lender and they'll tell you what to do to make a claim.
If it doesn't work out, you can contact the Financial Ombudsman Service (be aware that it can take up to 18 months to get a decision from them). It's well worth clicking on this link before you contact your lender in the first place, as the website has some useful information about PPI mis-selling and refunds.
There are also companies that would help you with your PPI claim - just make sure you find out at the start how much they'd charge for their services.
by Christine WalshBack to blog home