I need help with problem debt

Posted 30 December 2015

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Answer a few simple questions

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Understand your next steps

We’re here if you need us. New Year opening times.

It may be Christmas, but that doesn’t mean that you don’t need help, advice or support if you’ve got problem debt.  So, we’re open today and tomorrow, in case you need to chat about your financial situation, and whether you could use a debt solution to help ease your current situation.

Here’s the full list of opening times from now until the New Year:

Wednesday 30th December 2015                                    9am – 5.30pm

Thursday 31st December 2015                                        9am – 2pm

Friday 1st January 2016                                                   Closed

Saturday 2nd January 2016                                              Closed

Sunday 3rd January 2016                                                 Closed

From Monday 4th January 2016 we will resume normal opening hours of 9am to 9pm.

If you have any queries in the times when we are closed, you can always send us an email to [email protected] We will answer them as soon as we’re back in.

If you are already struggling with debt, or think you may be in the New Year

If you are struggling with debt, we have a number of debt solutions on offer. Which one suits your situation best, depends on your specific circumstances. If you live in England and Wales, you could be eligible for a Debt Management Plan (DMP), a Debt Relief Order (DRO), Bankruptcy or an IVA (Involuntary Voluntary Arrangement).

If you live in Scotland, you’ll have the choice of a Debt Management Plan (DMP), Debt Arrangement Scheme, Trust Deed, Minimal Asset Process (MAP) and Sequestration.

If you need to contact us, just choose one of the ‘contact us’ buttons on the left of the page to get started. Or you can speak to a free, impartial debt advisory service, like the Money Advice Service.

Learn more in our blogs

If you want to learn more about money saving ideas, why not have a look at our blogs. We have blogs that can help you understand how the debt solutions we offer work, as well as the answers to some frequently asked questions. We also have a money saving blog that gives you handy tips and ideas on how to save money on everyday bills, as well as big ticket purchases.  


And if you want to find out what shape your finances are in right now, fill in our Money-Smart report. 

by Shelley Bowers

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To find other sources of free advice visit Money Helper. It’s here to listen and give free, impartial, trusted guidance. Based around you and backed by government.